What is VoIP and how does it work?
Can I use my computer while making a call using VoIP?
Why should I use VoIP?
What are the most common issues with VoIP?
Can I record calls?
Call recording is also an excellent tool to monitor and gauge your agents’ performance and helps you assignthe right agents for the right task.
How is Moitele different from Skype or Google Voice? Why is Moitele better suited for my business needs?
Skype or Google do not offer services which are crucial for running a successful business. Moitele provides an entire business communication package. It includes services such as call recording, call forwarding and most importantly performance analytics. Also, you can intergrateMoitele with CRM to maintain excellent customer relationship. Besides these services, we also provide virtual numbers. You can make calls to your customers with local numbers. This feature greatly enhances your chance of reaching out to your customer while instilling enormous trust in your company. You can read our blog to understand the services we provide and why you should use Moitele for your business needs.