As part of our ongoing commitment to improving your experience, we are excited to roll out a series of significant updates to the Moitele User Portal this October. These updates introduce a variety of new features and optimisations designed to streamline your tasks and provide a smoother, more secure user experience.

Customer Portal Updates

• Improved Softphone Call Labels and DNC Management: Assign specific call labels to designated team roles, ensuring accurate call categorization by the right person.
• Separate Number Pool for Caller ID: Gain more control by separating your number pool for better Caller ID management.
• New and Improved DID Module: Manage your DID numbers with greater flexibility and control.
• Enhanced Analytics Reports: Dive deeper into your call operations with improved insights from our enhanced analytics.
• Intuitive UI for Settings Module: Navigate the Settings module more easily with our redesigned interface.
• Updated Portal Version: Enjoy faster, smoother performance across the portal.
• Improved Security Patches: Benefit from stronger data protection with our latest security enhancements.
• Bug Fixes: Addressed issues with role assigning and restrictions, and updated default null values for URLs in the Settings module.

Softphone Updates

• Custom Call Labels: Categorize and organize your calls directly within the softphone by assigning custom labels.
• DNC Management: Stay compliant with regulations by blocking numbers through the Do Not Call (DNC) registry, directly in the softphone.
• Call History Restrictions: Added restrictions to the call history tab for improved call management.

At Moitele, we value your feedback and continuously strive to enhance your experience. Our development team is hard at work refining existing features and introducing new tools to make your everyday tasks more efficient.

With this October release, we’re excited to present a refreshed user interface, performance upgrades, and increased security all to streamline your workflow.

Stay tuned for even more exciting developments in the near future!