Contact centers and business operations can receive more than high quality voice services from Moitele. Excellent voice quality is an essential building block for contact centers but in the long run to achieve excellence and efficiency, monitoring tools are...
Our team is constantly working hard to ensure you receive the best features to succeed in your business. The past few weeks our blog posts have covered our customer’s favorite Moitele features and we are back with a new feature we hope you will love. How are...
✨ We approach customer support in a holistic way by focusing on our customer’s needs. The best features of our customer support is accuracy, trust, loyalty and handling of issues to offer tailored solutions. ✨ Why is customer support important? Customer...
✨ Did you know? Switching to VoIP saves businesses 90% on international calls, 75% on operation costs, and 30% on phone bills. What are you waiting for? Join the movement HERE with Moitele.com Moitele Cloud Communications can offer you additional...
✨ Moitele current MOS 4.3 ✨ Moitele aims to offer VOIP as a better alternative to traditional phone service with better accessibility, price and quality. Despite the reliance on email, voice remains the method of choice for businesses. Due to this demand, companies...
✨ Did you know many websites fail the absolute minimum requirements for availability? Pingdom monitors 35,000 websites and servers worldwide. It considers a 99.9% uptime to be an absolute minimum for important sites. Pingdom considers a 99.9% uptime to be an...
In VOIP every call is given a status. You have definitely come across the basic status such as : ‘Answered’, ‘Busy’ BUT…… Did you know there are many reasons you receive call status: ‘No Answer’ and ‘Failed’...
You already are aware of how analytics and reports can benefit your business operations and help you make quick calculated decisions! (READ HERE) Did you know that one of Moitele’s key solutions; our analytics and reports can benefit BPO’S, Lead generating...
What are analytics and reporting? Reporting: Reporting is organizing and categorizing collected data . This data can be in the form of graphs and visual cues that offer a deeper insight into the business . Reports take data and turn it into usable materials to improve...
In today’s globalized and fast-paced world, more and more businesses reject traditional telephony in favor of online communication. Mainly because of the convenience, cost-savings, and flexibility it offers to business. However, like with any other system, there are...
