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This service provides quality voip for call centers which need voip for short-duration calls in high capacity
The newly innovated softphone from Moitele
It goes a long way without saying our softphones enable businesses to take control of their communication and grow globally. The blog post today will cover the latest updates made on our softphones. Version 1.9.7 brings familiar functionality with an added punch to...
How do softphones help improve B2B communication?
There are different layers of communication within a business and choosing the communication method that best suits your needs is key. B2B communications run a different course compared to their counterpart B2C. B2B communication requires understanding and...
How to maximize employee efficiency with agent module?
The agent module in the customer portal opens doors to multiple functionalities that help improve employee efficiency and team management. This module works in synch with the other sections of the portal creating the ultimate lead generation hub every business needs...
Introducing: Moitele EasyQA Bot number color codes
EasyQA is an efficiency enhancement tool introduced by Moitele talented developers to improve employee performance and customer engagement. EasyQA currently provides voice pitch analysis and call transcriptions. The newest upcoming feature takes calling to a different...
Which Moitele softphone solution best suits your needs?
Each softphone solution from Moitele is built for companies of all shapes and sizes. Moitele’s softphone solutions have been designed and curated to adhere to specialized business needs and market needs. Moitele softphone solutions are suitable for: SME’s B2B lead...
How to use the updated campaigns from Moitele?
The new and updated campaigns section within the Moitele user portal brings updates that simplify your campaign season to a point where you can create a campaign and let the portal handle the rest. In this blog post, we will introduce you to five big changes in...
What’s new with Moitele’s customer portal?
The new and updated customer portal is brought to users by the smartest developers at Moitele. The updates are built to give users an improved user experience and added features in campaigns and IP whitelisting. Tools accessibility The accessibility and navigation...
How can CRM contact center integrations help businesses scale up?
CRM in itself is a powerful tool used by many businesses looking to grow their businesses. Moitele offers users an extra kick to the CRM with contact center software built to improve how businesses collect, manage and communicate with leads and their customers. ...
Why should businesses use Call Transcriptions?
EasyQA has been built to offer users a simple yet effective way to analyze calls and use them for training purposes and quality assurance. One of the latest tools within EasyQA is the ability to have automated call transcriptions. What are Call Transcriptions? Call...
5 ways business benefit from call recordings
Call Recordings are an excellent tool that helps businesses improve and manage interactions with customers. Businesses mitigate pain points while learning more about their customers and their own business by using call recordings and their features. Call quality...