Moitele has released an exciting new update for October: the Call Label feature in its softphones. This new tool will help businesses organize, sort, and manage call information more effectively, making data management smoother, faster, and more efficient. Let’s...
As part of our ongoing commitment to improving your experience, we are excited to roll out a series of significant updates to the Moitele User Portal this October. These updates introduce a variety of new features and optimisations designed to streamline your tasks...
In today’s digital era, customer experience is a key driver of business growth. With the ease of sharing reviews and feedback online, businesses must strive to provide exceptional service. Moitele’s comprehensive platform offers an effective solution to enhance...
Call Answering Probability Explore the latest Moitele user portal addition, Call Answering Probability, Nestled in the “Tools” module where this refers to the likelihood that a call will be answered by the recipient. Let’s delve into the details of this feature....
During May, the Moitele software development team incorporated improvements to the user interface across our platforms, fixed minor bug issues in the customer portal, and added additional features to enhance user experience. Customer Portal Updates Agents can now run...
