Call Answering Probability Explore the latest Moitele user portal addition, Call Answering Probability, Nestled in the “Tools” module where this refers to the likelihood that a call will be answered by the recipient. Let’s delve into the details of this feature....
At Moitele, our team works continuously to offer the best user experience to our customers. In November, our tech team is before you with a new add-on called “Tools.” This new module is now live in our customer portal. The tools tab will be handy for the customers to...
During May, the Moitele software development team incorporated improvements to the user interface across our platforms and fixed minor bug issues in the customer portal. Moitele Softphone will now offer users a VoIP quality testing tool offering key statistics on...
The agent module in the customer portal opens doors to multiple functionalities that help improve employee efficiency and team management. This module works in synch with the other sections of the portal creating the ultimate lead generation hub every business needs...
EasyQA is an efficiency enhancement tool introduced by Moitele talented developers to improve employee performance and customer engagement. EasyQA currently provides voice pitch analysis and call transcriptions. The newest upcoming feature takes calling to a different...
The new and updated campaigns section within the Moitele user portal brings updates that simplify your campaign season to a point where you can create a campaign and let the portal handle the rest. In this blog post, we will introduce you to five big changes in...
