EasyQA is an efficiency enhancement tool introduced by Moitele talented developers to improve employee performance and customer engagement. EasyQA currently provides voice pitch analysis and call transcriptions. The newest upcoming feature takes calling to a different...
Each softphone solution from Moitele is built for companies of all shapes and sizes. Moitele’s softphone solutions have been designed and curated to adhere to specialized business needs and market needs. Moitele softphone solutions are suitable for: SME’s B2B lead...
The new and updated campaigns section within the Moitele user portal brings updates that simplify your campaign season to a point where you can create a campaign and let the portal handle the rest. In this blog post, we will introduce you to five big changes in...
The new and updated customer portal is brought to users by the smartest developers at Moitele. The updates are built to give users an improved user experience and added features in campaigns and IP whitelisting.  Tools accessibility The accessibility and navigation...
CRM in itself is a powerful tool used by many businesses looking to grow their businesses. Moitele offers users an extra kick to the CRM with contact center software built to improve how businesses collect, manage and communicate with leads and their customers.  ...
EasyQA has been built to offer users a simple yet effective way to analyze calls and use them for training purposes and quality assurance. One of the latest tools within EasyQA is the ability to have automated call transcriptions. What are Call Transcriptions? Call...
Customers have always been to count on Moitele to create tools that meet both the customer’s and the market’s needs. The customer portal is designed to be as adaptable as the software development team at Moitele. Adaptability in providing solutions for B2B...
Customer retention is the ability of a business to retain customers over a long period through strategic maneuvers such as providing value in customer interactions and loyalty programs. Taking a pause, one would notice that they are naturally part of many loyalty...
The tools within the user portal are built to offer users clarity with data, employees, and the business. Each section within the customer portal is built to complement another section and when used in unison it offers a clean and organized platform to run your...
The customer portal from Moitele is built to be an umbrella for a company’s internal and external operations. From features like data management to contact center solutions, the customer portal forms the living beating heart of your operations that pumps and...
