In today’s fast-paced digital world, time and effort are the two critical factors that decide working efficiency. In organisations that are managing different teams, these tools are very easy to use and do not need any technical expertise to use them. These tools will help the team to resolve issues and improve the performance and productivity of the teams.  

Let’s explore these four handy tools

1. Moitele Network: A  Real-Time Monitoring tool

This tool clearly shows Moitele’s network-related issue (your service provider) and provides a detailed view of its server performance, uptime, and interruptions over the previous  90 days. This tool aids the teams in identifying the problem without any technical expertise.

2. My Own Network: WebRTC-Based Network Monitoring

Call connectivity is a very crucial factor in the lead-generating process. However, many factors like packet loss, latency, and jitter can affect the call connectivity. Identifying the correct parameter that is impairing the call connectivity is a very daunting job. With our Network monitor tool the user /agent can monitor their own network by using WebRTC technology to identify potential issues and optimize network performance.

3. CAP (Call Answering Probability):  Improve Call Success Rates

Call Answering Probability / CAP is a crucial tool for customer engagement. This tool assists businesses analyze the likelihood of a call being answered up by the intended recipient upon dialing. This tool helps the businesses to refine the communication processes and increase efficiency.

4. Spam Status:  Check Call Credibility

Call connectivity is impacted if the Caller IDs / DID numbers are marked as “Spam” numbers. With Moitele’s Spam status monitoring tool the companies can monitor if the DID that is used for making calls is marked as spam or not. Currently this tool helps to monitor the spam status of USA DID numbers. 

Our tools are designed for seamless integration, quick analysis, and easy identification of issues. They offer real-time insights and improved efficiency, making communication hassle-free.

At Moitele, we are committed to providing user-friendly, innovative tools that help businesses stay ahead.