At Moitele, we’re constantly listening, evolving, and enhancing our platform to deliver a better user experience. Our latest updates for April 2025 are focused on improving usability, strengthening agent workflows, and ensuring a smoother communication experience for every user.

Here’s what’s new this month

1. Optimised Call Management

We’ve fine tuned how calls are handled within the platform to ensure improved reliability, speed, and smoother call flows. 

2. Smoother Agent and Support Workflows

Managing agent statuses and resolving support queries is now more efficient. We’ve addressed minor glitches and refined key backend flows to ensure a more intuitive agent management experience.

3. Streamlined UI and Updated Labels

To improve clarity and navigation, we’ve cleaned up the user interface and adjusted outdated labels, making it faster for users to find what they need.

4. Reliable Email Notifications

We fixed bugs affecting email alerts and notifications across modules, so you’ll now receive accurate and timely updates when it matters most, whether it’s download confirmations, support replies, or system alerts.

5. Simplified Password Setup and Navigation

Security meets simplicity. Users can now generate secure passwords more reliably within the portal, with a more intuitive setup process and smoother navigation across related settings.

6. Refreshed Apps Module with Improved Usability

We’ve given the Apps module a fresh new look and improved functionality. With clearer design and better responsiveness, accessing and managing tools within this section is now easier than ever.

Every improvement we make is designed to bring more control, clarity, and convenience to your experience. These updates reflect our commitment to building a platform that grows with your business needs efficiently and intuitively, ensuring your continued success.

Stay tuned for more refinements and exciting new features next month!