Blog

This service provides quality voip for call centers which need voip for short-duration calls in high capacity

Go Global with VoIP

Go Global with VoIP

Every business has an opportunity to grow and expand their offerings overseas. This has been a direct result of globalization interspersed with modern technology. As a result of the pandemic, a specific tool businesses have used has garnered more popularity. Not to...

read more...
group of agents with headsets and text banner above them

The importance of Team Management in VoIP

Why is team management important? The idea of working and operating business remotely has become very common due to the pandemic. Managing different teams and employees within an organization is important. This is very important especially when employees are unable to...

read more...
Quick recharge that simplifies VoIP calling

Quick recharge that simplifies VoIP calling

An assorted variety of payment options in a service platform provides simplicity. Simplicity allows users to execute a payment process and continue the activity. People can run into hurdles with online payment processing because of insufficient payment methods or...

read more...
woman with headset smiling with a text banner

How does Moitele offer seamless downloads?

The ability to access necessary data and have a user interface that allows you to access this data is a key for running a successful contact center. When an agent makes a sales call and wishes to reflect on it, finding the recording easily can save time. Few missed...

read more...
woman making elements in air depicting cubes with text banner

Business VoIP: Solutions for business scale up

Business VoIP services allow SME’s to eliminate traditional methods and embrace advanced functionality with features such as call conferencing, appointment setting, IVR, call recording, softphones and other features respective to your needs and the VoIP provider.  In...

read more...
woman with a headset and descriptive text

Benefits of choosing Moitele as your VoIP provider

There are many things to take into account when looking for the next best VoIP provider for your business. You want a service that is versatile enough to handle internal operations, collect metrics, measure KPI’s.  In short everyone is looking for a voice calling...

read more...
woman on conference call with text banner reading customer portal

Customer Portal: Personalize your user experience

What is a customer portal?  You can picture a customer portal as a lobby of any venue: restaurant, hotel, theater. A lobby is a location that can be accessed by visitors, venue members and customer service individuals of that establishment. Useful information such as...

read more...
man staring at the computer screen and smiling

Webhook URL, your personal assistant!

What is a webhook URL? Webhook URL acts as your personal assistant by gathering necessary information for you while you are busy. Everyone lives busy lives and no one has the time to be present 24/7 to collect and note every function performed. Moitele users benefit...

read more...
woman staring at her lapptop and smiling

Moitele’s Compliance Features: DNC and Blacklist

The main purpose of compliance features is to follow regulations set by different countries when making calls, additionally, these compliance features have the ability to create efficiency within your organisation. Today’s technology allows us to create specific...

read more...
woman on a call smiling

Features of Moitele’s click-to-dial extension

" Love it. I don't have to worry about copying, pasting the phone numbers and then editing them to get rid of the special characters.   All I have have to do is click on Moitele's icon and voilà, the call gets through. Simply superb."   -  Moitele Customer ...

read more...
Secret Link