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This service provides quality voip for call centers which need voip for short-duration calls in high capacity
Versatility of Moitele’s customer portal in managing day-to-day operations.
B2B lead-generating companies highly rely on technology to manage their day-to-day operations. Different teams execute a series of processes upstream and downstream in the lead generation. Though all these teams collaborate, their technological needs differ. As a...
How to check the spam status of your DID?
Monitoring spam status for the Caller id/DID is crucial in B2B businesses. When a DID number is marked as spam, prospects may be less willing to answer a phone. The decreased answer rate will hamper customer engagement and significantly impact everyday business...
Why choose Moitele for your business communication needs?
Moitele cloud communication tools help businesses reach prospects and clients globally. Our communication tools accommodate different industry needs and offer flexibility for remote teams. So, why choose Moitele? Give us the next five minutes to let you decide if we...
Moitele Guide for Beginners: How to start using our services?
Welcome to our blog post, where you will receive a comprehensive guide on becoming a Moitele customer and using our services. Moitele offers businesses cloud communication tools that help provide customer support, generate leads, and increase their global presence. We...
How to secure your Moitele user account?
Voice calling over the internet has opened doors for contact centers to streamline all communication. The benefits of cloud communication often outweigh the negatives, and the benefits exponentially grow with online security. In this blog post, we will discuss the...
Why do businesses need effective team management tools?
More and more organizations are switching to remote teams to accommodate flexibility, limit infrastructure expenses, and hire diverse members with different skill sets. As more project teams migrate to the digital sphere, the reliance on digital tools has increased....
How to manage agents in Moitele’s customer portal?
Welcome to your guide on managing agents in the Moitele customer portal. The agent module is easy to use and helps manage day-to-day agent activities. Users can add new agents, update agent profiles, assign phone numbers, observe agent activity, and add agents to...
How to use Moitele’s spam status checker?
Every private individual can access applications providing spam checks on incoming numbers. These apps help the consumer flag spam calls and stay protected. Now, what is the situation if you run a business and need to reach out to customers on phone calls? Lead...
Why is voice quality monitoring important?
Any call made to a customer service representative will always be led or followed by a feedback session. This feedback form or questionnaire helps businesses monitor customer service quality and voice quality. Voice quality monitoring is essential to keep customers...
May 2023 Software Updates
During May, the Moitele software development team incorporated improvements to the user interface across our platforms and fixed minor bug issues in the customer portal. Moitele Softphone will now offer users a VoIP quality testing tool offering key statistics on...