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This service provides quality voip for call centers which need voip for short-duration calls in high capacity
Why do businesses need effective team management tools?
More and more organizations are switching to remote teams to accommodate flexibility, limit infrastructure expenses, and hire diverse members with different skill sets. As more project teams migrate to the digital sphere, the reliance on digital tools has increased....
How to manage agents in Moitele’s customer portal?
Welcome to your guide on managing agents in the Moitele customer portal. The agent module is easy to use and helps manage day-to-day agent activities. Users can add new agents, update agent profiles, assign phone numbers, observe agent activity, and add agents to...
How to use Moitele’s spam status checker?
Every private individual can access applications providing spam checks on incoming numbers. These apps help the consumer flag spam calls and stay protected. Now, what is the situation if you run a business and need to reach out to customers on phone calls? Lead...
Why is voice quality monitoring important?
Any call made to a customer service representative will always be led or followed by a feedback session. This feedback form or questionnaire helps businesses monitor customer service quality and voice quality. Voice quality monitoring is essential to keep customers...
May 2023 Software Updates
During May, the Moitele software development team incorporated improvements to the user interface across our platforms and fixed minor bug issues in the customer portal. Moitele Softphone will now offer users a VoIP quality testing tool offering key statistics on...
How can businesses enhance customer experience using Moitele?
Customer experience is the building block for business development and growth. The digital age has enabled customers to share, broadcast, and express their experiences with businesses, and reviews can be profitable or challenging. So, how can businesses navigate...
How to boost lead generation using Moitele Campaigns?
Thanks to VOIP, businesses can reach prospects from anywhere. The lead generation process has been the easiest in the recent decade, but not without challenges. Cloud telephony providers offer multiple tools to tackle lead generation challenges and help boost the...
How to use Moitele DID Management features?
DIDs are virtual numbers, eliminating the need for physical phone lines and hardware. They are versatile and are for companies working globally. Businesses can make inbound and outbound calls to countries, create call forwarding, and improve customer satisfaction....
April 2023 Moitele Software Updates
During April, Moitele software development worked on features to enhance the user interface in the customer portal and introduced a brand new feature in the Moitele softphone. One of the peak moments in April saw Zoho CRM announcing the Moitele CRM extension for...
What are the compliance tools offered by Moitele, and how to effectively use them?
Compliance management forms one of the pillars of our services. We want to provide our customers with solutions that add security when interacting with clients. Moitele compliance management tools help businesses effectively maintain their due diligence. We offer...