Our customers following our social media posts are already aware of the new employee performance management tool from Moitele- Agent attendance module. Our talented developers and UX specialists built the agent attendance module for performance management. The...
If you read our April software updates, you would have learned about the new updates and tweaks implemented on Moitele’s customer portal. This week we will give you an immersive view and guide you through the updates in Moitele’s customer portal. The new updates...
Your Moitele experience has kept on improving during the first quarter of 2023. Our development team has fought some bugs, built new feature modules, and made some improvements to enhance user experience. Before we dive into the updates, please follow @Moitele to...
Compliance is when businesses follow their due diligence processes in the country of operation. With online globalization, different countries have created laws to protect their consumers and businesses. Contact centers rely on voice over the internet (VoIP) to work...
The new and improved Moitele browser extension brings added features to the click-to-call functionality. Contact centers deal with a saturated amount of calls during the day, and the ability to click to make a phone call saves the agent’s time and boosts...
February at Moitele introduced new features and improvements across our services. We have fixed some bugs and enhanced the user experience. We have executed the first phase of the telecom infrastructure upgrade that would further facilitate elevated user satisfaction....
