How can CRM contact center integrations help businesses scale up?

How can CRM contact center integrations help businesses scale up?

CRM in itself is a powerful tool used by many businesses looking to grow their businesses. Moitele offers users an extra kick to the CRM with contact center software built to improve how businesses collect, manage and communicate with leads and their customers.   ...
Why should businesses use Call Transcriptions?

Why should businesses use Call Transcriptions?

EasyQA has been built to offer users a simple yet effective way to analyze calls and use them for training purposes and quality assurance. One of the latest tools within EasyQA is the ability to have automated call transcriptions. What are Call Transcriptions? Call...
How to improve customer retention using Moitele’s solutions?

How to improve customer retention using Moitele’s solutions?

Customer retention is the ability of a business to retain customers over a long period through strategic maneuvers such as providing value in customer interactions and loyalty programs. Taking a pause, one would notice that they are naturally part of many loyalty...