January 2023 Moitele Software Updates

The last couple of months have been a whirlwind of updates and improvements across Moitele platforms. The following updates are live on Moitele apps for your convenience.    Moitele’s softphone updates: Improved user experience and navigation issues on the...

The newly innovated softphone from Moitele

It goes a long way without saying our softphones enable businesses to take control of their communication and grow globally. The blog post today will cover the latest updates made on our softphones. Version 1.9.7 brings familiar functionality with an added punch to...

How do softphones help improve B2B communication?

There are different layers of communication within a business and choosing the communication method that best suits your needs is key. B2B communications run a different course compared to their counterpart B2C. B2B communication requires understanding and...

How to maximize employee efficiency with agent module?

The agent module in the customer portal opens doors to multiple functionalities that help improve employee efficiency and team management. This module works in synch with the other sections of the portal creating the ultimate lead generation hub every business needs...

Introducing: Moitele EasyQA Bot number color codes

EasyQA is an efficiency enhancement tool introduced by Moitele talented developers to improve employee performance and customer engagement. EasyQA currently provides voice pitch analysis and call transcriptions. The newest upcoming feature takes calling to a different...