Disposition codes or call disposition codes allow an agent/employee to categorize the outcome of a call. Disposition codes help your team to track and manage the result of incoming and outgoing calls. Often disposition codes are pre-determined based on the relevance...
At Moitele, our goals are simple; we want to provide our customers with quality softphone solutions and support that mitigates issues smoothly to ensure that all our clients get the quality support they need by equipping them with the necessary tools. Here are some...
Teamwork makes the dream work only with the right tools. Employees, managers, and the correct tools build teamwork. To simplify, a team can work smoothly and be its most efficient self with the correct aids. Moitele solutions such as browser softphones, campaign...
The last couple of months have been a whirlwind of updates and improvements across Moitele platforms. The following updates are live on Moitele apps for your convenience. Moitele’s softphone updates: Improved user experience and navigation issues on the...
It goes a long way without saying our softphones enable businesses to take control of their communication and grow globally. The blog post today will cover the latest updates made on our softphones. Version 1.9.7 brings familiar functionality with an added punch to...
