If you read our April software updates, you would have learned about the new updates and tweaks implemented on Moitele’s customer portal. This week we will give you an immersive view and guide you through the updates in Moitele’s customer portal. The new updates...
We are humbled to say that as of March 2023, Moitele offers its users five softphones. Each softphone accompanies unique features suited for a specific need within B2B lead generation businesses. This blog post is a guide to all of the Moitele softphone solutions and...
Every business understands the importance of boosting operational efficiency but often lacks the strategy to execute it. An efficient business model generates more revenue for the company and its employees. Let us explore how contact centers can boost efficiency in...
Disposition codes or call disposition codes allow an agent/employee to categorize the outcome of a call. Disposition codes help your team to track and manage the result of incoming and outgoing calls. Often disposition codes are pre-determined based on the relevance...
It goes a long way without saying our softphones enable businesses to take control of their communication and grow globally. The blog post today will cover the latest updates made on our softphones. Version 1.9.7 brings familiar functionality with an added punch to...
The agent module in the customer portal opens doors to multiple functionalities that help improve employee efficiency and team management. This module works in synch with the other sections of the portal creating the ultimate lead generation hub every business needs...
