Every business has an opportunity to grow and expand their offerings overseas. This has been a direct result of globalization interspersed with modern technology. As a result of the pandemic, a specific tool businesses have used has garnered more popularity. Not to...
Why is team management important? The idea of working and operating business remotely has become very common due to the pandemic. Managing different teams and employees within an organization is important. This is very important especially when employees are unable to...
An assorted variety of payment options in a service platform provides simplicity. Simplicity allows users to execute a payment process and continue the activity. People can run into hurdles with online payment processing because of insufficient payment methods or...
The ability to access necessary data and have a user interface that allows you to access this data is a key for running a successful contact center. When an agent makes a sales call and wishes to reflect on it, finding the recording easily can save time. Few missed...
Business VoIP services allow SME’s to eliminate traditional methods and embrace advanced functionality with features such as call conferencing, appointment setting, IVR, call recording, softphones and other features respective to your needs and the VoIP provider. In...
