What is a customer portal? You can picture a customer portal as a lobby of any venue: restaurant, hotel, theater. A lobby is a location that can be accessed by visitors, venue members and customer service individuals of that establishment. Useful information such as...
What is a webhook URL? Webhook URL acts as your personal assistant by gathering necessary information for you while you are busy. Everyone lives busy lives and no one has the time to be present 24/7 to collect and note every function performed. Moitele users benefit...
Contact centers and business operations can receive more than high quality voice services from Moitele. Excellent voice quality is an essential building block for contact centers but in the long run to achieve excellence and efficiency, monitoring tools are...
✨ Did you know many websites fail the absolute minimum requirements for availability? Pingdom monitors 35,000 websites and servers worldwide. It considers a 99.9% uptime to be an absolute minimum for important sites. Pingdom considers a 99.9% uptime to be an...
In VOIP every call is given a status. You have definitely come across the basic status such as : ‘Answered’, ‘Busy’ BUT…… Did you know there are many reasons you receive call status: ‘No Answer’ and ‘Failed’...
