Benefits of using Public Dashboard feature

Benefits of using Public Dashboard feature

Contact centers and business operations can receive more than high quality voice services from Moitele. Excellent voice quality is an essential  building block for contact centers but in the long run to achieve excellence and efficiency, monitoring tools are...

How do hang-up codes give insights into call connectivity?

In VOIP every call is given a status. You have definitely come across the basic status such as : ‘Answered’, ‘Busy’ BUT…… Did you know there are many reasons you receive call status: ‘No Answer’ and ‘Failed’...