Power keys: Enhancing contact center agent efficiency

Power keys: Enhancing contact center agent efficiency

Efficiency. Speed. Accuracy. These terms are heard on a daily basis when discussing employee productivity and overall efficiency for a business. This goal can be achieved by businesses and VoIP providers alike by remembering to offer tools that can enhance...
Case Study: Enhance productivity with team management

Case Study: Enhance productivity with team management

“Data mining is a time-consuming job in our everyday operations. This task demands a good number of human resources. Moitele’s Team Management feature had made our daily job more accessible and productive with minimum resources.” Sushant Deshpande System...
Enhance lead generation with Moitele: A Case Study

Enhance lead generation with Moitele: A Case Study

“With Moitele, we were just able to call clients right away. We could use Moitele to connect with the customer instead of only relying on emails. It was an AHA moment. We could instantaneously reach our prospect with voice calls” Yuvraj Kewate Associate Director of...
Quality support to improve sales team operations

Quality support to improve sales team operations

“The two things that absolutely standout about Moitele are premium quality voice, top-notch customer support and performance monitoring within the customer portal”   Akhil Nair, Managing Partner, Enayble Solutions Summary  Enayble solutions is a growing digital...
Best Practices when Choosing VoIP services

Best Practices when Choosing VoIP services

Best practices. What are they?   Practices are little things we do on a daily basis to ensure sustainability. Practices can be as simple as brushing your teeth, grooming yourself, taking the trash out etc. Practices are simple actions that require consistent...
Go Global with VoIP

Go Global with VoIP

Every business has an opportunity to grow and expand their offerings overseas. This has been a direct result of globalization interspersed with modern technology. As a result of the pandemic, a specific tool businesses have used has garnered more popularity. Not to...