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This service provides quality voip for call centers which need voip for short-duration calls in high capacity
How can CRM contact center integrations help businesses scale up?
CRM in itself is a powerful tool used by many businesses looking to grow their businesses. Moitele offers users an extra kick to the CRM with contact center software built to improve how businesses collect, manage and communicate with leads and their customers. ...
Why should businesses use Call Transcriptions?
EasyQA has been built to offer users a simple yet effective way to analyze calls and use them for training purposes and quality assurance. One of the latest tools within EasyQA is the ability to have automated call transcriptions. What are Call Transcriptions? Call...
Why do clients choose Moitele as their favorite B2B communication solution?
Customers have always been to count on Moitele to create tools that meet both the customer's and the market's needs. The customer portal is designed to be as adaptable as the software development team at Moitele. Adaptability in providing solutions for B2B...
How to improve customer retention using Moitele’s solutions?
Customer retention is the ability of a business to retain customers over a long period through strategic maneuvers such as providing value in customer interactions and loyalty programs. Taking a pause, one would notice that they are naturally part of many loyalty...
How to organize and manage business operations within the Moitele customer portal?
The tools within the user portal are built to offer users clarity with data, employees, and the business. Each section within the customer portal is built to complement another section and when used in unison it offers a clean and organized platform to run your...
The five benefits of using Moitele’s customer portal
The customer portal from Moitele is built to be an umbrella for a company's internal and external operations. From features like data management to contact center solutions, the customer portal forms the living beating heart of your operations that pumps and pulls...
How to start creating impactful interactions with EasyQA from Moitele?
Most users of Moitele and individuals in the VoIP sphere understand the importance of quality when it comes to voice. When making calls over the internet it is extremely important to have a clear voice, with low latency and no jitters or packet loss. Wondering what...
How to build your B2B contact center platform with Moitele?
Team Moitele provides a new take in this week’s blog post by sharing how businesses can start building their B2B contact center platform with Moitele during the same time it would take to read this blog post. Creating a Moitele user account A new account with Moitele...
What makes a B2B contact center solution an enterprise’s favorite?
Ask and you shall receive is a motto at Moitele. When existing and new customers require a solution- Moitele creates it. Listening to clients and meeting their needs, is what helps Moitele help businesses succeed. Industry awareness is a key factor in creating the...
How to use Motele’s CRM extension for Zoho?
Moitele’s softphone is now available as a CRM extension on Zoho. In this blog post, users will learn how to start using the CRM extension. Accessing Zoho CRM Users need a Zoho account that can access all the features of Zoho CRM as smoothly as possible. After login,...